As opposed to to a professional introduction I wanted to make this a personal introduction, there's my video CV and my LinkedIn profile that share a lot about my background. We hire people not CV's so I thought it worth prioritising this. Let me know using the contact form if you want a copy of my CV.
I'm married and I have an adult daughter and I live between Zurich and our house in the UK. I'm an Irish and UK citizen who grew up and went to school in the UK, Malta and Germany and I subsequently lived and worked in Chile, India, The US, Switzerland, France & Singapore. It was a great start in life and the multi-cultural exposure taught me a lot about different cultures and about tolerance and understanding. I also learnt the basics of many different languages.
I started my career as a game’s designer and developer whilst at school in the 1980's working with Sinclair Research, Chequer Tapes, as well as Sinclair Programs and User magazines seeing several games published globally. I expanded my games development to other platforms including Atari and Commodore, but I decided to follow the family tradition of military service at the age of 16.
I joined the Royal Navy first as a Radar Operator and later as a Recon Photographer before leaving after suffering active duty related injuries. I recommenced my career as a games designer and coder before becoming an IT Developer and then later moving towards project and program management. I've been fortunate enough to work in the UK, back home in Ireland, Seattle, New York, Hyderabad, and our home in Zurich, Switzerland.
I've been very fortunate to work over the years as an employee or independent consultant to some amazing companies. I've touched on a few below.
2017 - 2019 - UBS - Contract Program Manager (Remediation), Zürich
2014 - 2017 - Credit Suisse - Process and Service Optimisation Consultant, Zürich
2013 - 2014 - SQS, eircom, - Service Optimisation and Management Coach, Dublin, Abu Dhabi
2013 - University of Gloucestershire - Post Grad Researcher, UK
2012 - Bank of London Middle East - Interim Head of Operations Optimisation, Process Improvement & Projects, London
2010 - 2012 - Bank of America - EMEA Head of Six Sigma and Global Head of Customer Satisfaction, London